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Store Info
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About
SurveyMonkey.com is an online survey and feedback platform that helps individuals and businesses create and conduct surveys, polls, and quizzes. They offer a range of features, including customizable templates, real-time analytics, and integrations with other tools and platforms, all designed to help users gather and analyze feedback. Customers can sign up online, take advantage of a free trial, and access a variety of resources and articles on survey design and data analysis.
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Contact
To contact support at SurveyMonkey.com, simply visit their support page at https://help.surveymonkey.com/ or click on the "Help Center" link at the bottom of their website. From there, you can browse their help articles, contact their support team via email or live chat, or call their phone number at 1-844-697-4513.
Shopping Tips
Payment Methods
SurveyMonkey accepts payment via major credit cards, PayPal, and invoicing for Enterprise plans.
Alternatives
There are several alternatives to SurveyMonkey.com including Google Forms, Typeform, and Qualtrics which offer similar capabilities but may differ in features, pricing, and user experience.
Company Ethics
Surveymonkey.com offers a carbon neutral survey option, supports various ethical data privacy and security measures, and partners with charitable organizations such as World Wildlife Fund and Save the Children.
Frequently Asked Questions (FAQ)
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SurveyMonkey offers a loyalty rewards program that rewards users for completing surveys and sharing SurveyMonkey with others. For every survey completed, users earn points that can be redeemed for gift cards to major retailers like Amazon and Starbucks. The minimum amount for redemption is 75 points, which is equivalent to a $5 gift card. Additionally, SurveyMonkey offers a gift card program where users can purchase gift cards for themselves or send them as gifts. The minimum amount for purchase is $25, and there are no thresholds for redemption.
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